Holly Lodge, Aldeburgh
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Booked Date Available Date
- Max. Occupancy 10
- Bedrooms 5
- Bathrooms 5
- Changeover Friday
- Pets Allowed
- Cooker
- Fridge
- Television
- Cots
- Kettle
- Garden
- Log Burner
- Wifi
- Golf Nearby
- Beach Nearby
- Sea Nearby
- Pub Nearby
- Parking Available
Accommodation Details
Five bedrooms: 1 x ground-floor double, 1 x super-king-size with en-suite with roll-top bath, walk-in shower, basin, heated towel rail and WC, 1 x twin (zip/link, can be super-king-size on request) with en-suite with walk-in shower, basin, heated towel rail and WC, 1 x king-size with en-suite with walk-in shower, basin, heated towel rail and WC, 1 x super-king-size (zip/link, can be twin on request). Bathroom with bath, shower over, basin and WC. Ground-floor bathroom with walk-in shower, basin and WC. Open-plan living space with kitchen, dining area and sitting area with woodburning stove
Amenities & Facilities
Gas central heating with woodburning stove. Electric oven and grill, gas hob, microwave, fridge, freezer, washer/dryer, dishwasher. TV with FreeSat, BluRay/DVD/CD player, DAB radio, iPod docking station, WiFi. Bed linen and towels inc. in rent. A travel cot is available on request at the time of booking. Ample off-road parking. Enclosed gardens, fenced ornamental pond, terrace, patio furniture, barbecue. One well-behaved dog welcome downstairs. Sorry, no smoking. Shop 0.3 miles, 0.3 pub miles. Note: If you wish to bring a dog please inform us at time of booking. Note: If you wish a travel cot, highchair and stairgate to be available please request at time of booking. Note: Sorry, no unaccompanied teenagers. Note: Please make sure children are supervised in the garden at all times.
Reviews
This is not a five star property as listed. Multiple issues at the property. 1. Wet sofas and in poor condition 2. Dog hairs on cushions and bean bags 3. Cafetière not cleaned out and rusty lid 4. General areas of long term/ in ground dirt 5. Broken and chipped kitchen equipment 6. Loose toilet seat I contacted the housekeeper within 15 minutes of arrival at the property. She contacted me back after speaking to the owner. She said that no one else had complained and suggested we cover the wet sofas with blankets from the beds and also leave the heating on full all night. The wet sofa cushions did not dry out until the Saturday afternoon. This impacted our enjoyment of our weekend. We are a group of 7 ladies that like to sit round together (I always pick a property for a good communal areas with enough sofa room for us all) Neither the housekeeper or the owner contacted me during the weekend (or since) to check to see if we had resolved the issues. I contacted Best of Suffolk on return from the weekend. Sent them multiple photos and had numerous correspondence with them. I gave them ample opportunity to sort out some form of compensation for the issues we had and the impact on our weekend. I have drawn a blank. Absolutely no compensation offered whatsoever and not even a written apology. Best of Suffolk say there is nothing they can do about it. Needless to say, I will not be booking with them again and would not recommend them. I have booked numerous self catering properties over the last 20 years and this is the first ever time I’ve had cause to complain.
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All prices are inclusive of the booking fee. Winter Short Breaks (WSB) are available at many properties in the "Winter" period - subject to availability. Extra nights are charged pro rata of the weekly rental. Off Season Breaks (OSB) are available at many properties in parts of the "Low" and "Mid" periods - subject to availability. The price for a 3 night break is either 75% of the normal weekly rental or, if it is higher, the quoted Winter Short Break price. Extra nights are charged pro rata of the weekly rental. OSBs can be booked within a calendar month of the start date of the holiday. "Last Minute Breaks" (LMB) are available at most properties throughout the "LOW", "MID", "HIGH", "PEAK", "XMAS" and "NEW YEAR" periods. The price for a 3 night break is either 65% of the normal weekly rental or, if it is higher, the quoted Winter Short Break price. Extra nights are charged pro rata of the weekly rental. LMBs can be booked within one week of the start date of the holiday.