Cefn Berain Uchaf

Extremely disappointed with the stay and outcome of our complaint. The house was listed as a luxury stay and that couldn't of been further from what we experienced, the house was disgustingly filthy to the point where we didn't wash our clothes there as the washing machine was mouldy and the only load of washing we did came out stinking. The tv was out dated the controller was broken and the internet was extremely slow lucky to get 1mbs which wouldnt of been so bad if there was phone signal in the house there wasnt. The hot tub hadn't been cleaned in a long time ( the water was green) and I know this as I have a hot tub at home. I'm assuming there isn't a cleaner there as the amount of dust and rubbish left around the house and in the furniture was horrendous and made me feel sick and uncomfortable the entire stay. The railing on the balcony is dangerous as its loose and the climbing frame outside is NOT safe for children to be on as its not anchored down and the slide is split. The so called "games room" was massively disappointing as a skanky dart board and ping-pong table in a dirty shed isn't a games room. The owner had been watching the house while we were there as when we went out one day he had been around unannounced and cut the grass and I had a feeling someone had been in the house while we were out as the inside door had been left open when I definitely shut it. It's hard to list all the issues with the property but you can see the state of it by the pictures. We went through the complaints department to try and come to a resolution on this matter and the owner wasn't bothered and said he would do nothing about the situation even after seeing the pictures we sent. I'm appalled by his response and acknowledgement of his disgusting house wouldn't recommend this property to anyone.

The cottage was absolutely fantastic in every way. It was spotlessly clean, well equipped and very spacious throughout. The hot tub and the games room were the highlights and just topped off a great week. Situated in an amazing location in the countryside with great views, but only a short drive away to several villages and towns. We found several walks directly from the cottage door. We have rented many cottages over the years but this was by far the best yet.

Very enjoyable stay in a great cottage.

Cefn Berain Uchaf was gorgeous and the hot tub was amazing - the view from the larger bedroom were stunning with the patio doors. A beautiful place to stay.

The rooms were spacious, the log fires fab, and the hot tub a big bonus. The kitchen was a pleasure to cook in. It felt like a home from home, a totally relaxing place to chill out in.

A fantastic place which was superbly fitted out to an extremely high standard of finish and cleanliness. There were plenty of Children's books, games and toys. The hot tub was superb. Cannot fault it in any way, very highly recommended.

A beautiful cottage and hot tub, suitable for all age groups and with a lovely pub up the road. A fab holiday!

A beautiful house in a lovely quiet location with great facilities, there was something for all ages. Made a great family holiday.

Fantastic cottage and location.

Lovely cottage and gorgeous decor. We had a comfortable and restful stay. Really friendly owners.

The cottage was stunning as was the scenery around it. The hot tub made it even better.

Loved the setting and the friendliness of the owners. Every base is covered, arriving with milk in the fridge, logs for the fire and the hot tub ready.

The cottage was wonderful and the owners welcoming. The sheep in the field next to the house were very used to visitors and the area is beautiful. We would definitely like to go back.

The cottage was spacious and the views incredible. The kids loved being able to feed the sheep. The beds were very comfortable and linens were all lovely and clean.

Peaceful, secluded, large garden, hot tub, private, views, sheep. It was a great all round cottage and great for parties with children.

Fantastic cottage with gorgeous gardens, hot tub, playroom and play area.

The house is well equipped, providing more than enough space for it's occupants. The facilities it provides cater for all the family. We visited with three generations of the family and everyone enjoyed their holiday and the accommodation.

This cottage was so spacious, it was ideal for a large family or group of friends. It went far beyond our expectations. Everywhere was neat clean and tidy. The enclosed gardens with a kids play area was great and perfectly safe. Thoroughly enjoyed the peace and quiet of the excellent location and the views from the balcony were superb. Being able to feed the sheep, if you so wished, was an added bonus, especially for the youngsters.

Amazing settings, friendly owners and a beautiful property. The hot tub is a great addition.

We couldn't fault anything in regards to this property. A beautiful cottage in a stunning location. The décor is of a very high standard and everything is spotlessly clean. The owner left buckets of feed so that we could feed the sheep if we wished. Our son loved doing this. They really had thought of everything - baby monitors, toys and puzzles, a file of information about the local area. The hot tub in the garden really topped it off and made our holiday. We will definitely be visiting again and recommending to our friends.

Good remote location, we could see the sea and large boats sailing, loved the size of the kitchen and living room.

Quality time spent as a family celebrating New Year and a birthday relaxing by the log fire. Plenty of room for the kids to play .

The location, spaciousness and comfort of the cottage were great. The outside space was great too for the children. Wood burner in main lounge worked a treat.

The house is superb, well equipped, good standard of furniture, lovely setting. Great base to discover North Wales, and North West England.

Very high all round standard of accomodation.

Wonderful views, and a beautiful cottage with everything that we needed. Fell in love with the kitchen! Children absolutely loved the outside area, including the slide and the field of cows and sheep. Could not fault the cottage in any way!

Beautiful accommodation in a lovely setting. Everything you could possibly need for our stay was supplied. Very clean and well maintained.

The house was lovely, the views stunning, location good for visiting many places. The owners were very obliging, but allowed us our privacy. We could not fault this property and were sad to leave.

We were met by owners on arrival who showed us round their beautiful and immaculately clean property. They had lambs in the paddock and allowed our grandchildren to feed them. They specifically bought feed for this and it made their holiday. There were toys provided inside and out and even cot bedding. We could not fault anything.

The cottage was fantastic, it was perfect for our party with 4 young children. They were able to safely explore the outside area and enjoyed the slide and scooters on the driveway. The rooms were sizable and well appointed. Having en-suites to the two main bedroom was a big bonus. The kitchen was large and suitable for our party of 8.

We loved every minute of the holiday. Fabulous property in idyllic surroundings. Plenty to do within half an hour drive.

Property excellent. All the family happy to return. Stunning views this time of the year.

The views, the indoor and outdoor space. We were greeted by the owner, who was very friendly and had thought of every detail for our family ranging from 18 months to 60 years old!

The property was excellent, fantastic views, peaceful. The children enjoyed the cows and visits to the village and beaches. Ideal for relaxing and getting away from the hustle and bustle of a busy town life.

The cottage is well situated and has good surroundings. The weather was wonderful which also made a big difference. The host was very friendly and it was nice to meet him.

This house was perfect for us as a family with young children. As well as being in an idyllic location with stunning views it is extremely well equipped and furnished to a high standard. The beds were comfortable and luxurious. We were amazed at what was provided. Cot bedding, baby sleeping bags, high chair, baby carrier, monitors, outdoor toys, puzzles and games. Thank you for a wonderful Christmas break.

This cottage has been excellently renovated and makes a fantastic holiday cottage. The owners were really helpful and couldn't have made us feel more welcome.

Wonderful place, peaceful, very well equipped. Lovely views. Best holiday let we have been in.

We had a truly marvellous holiday. The cottage was outstanding and the location perfect with plenty to do and see in the local vicinity. We thought the cottage was maintained to an excellent standard and could not find any faults at all! We would definitely recommend it to family and friends. Excellent value for money! We didn't want to leave!

The house and garden were fantastic. The bbq and patio furniture were particularly useful in the nice weather.

The kitchen was our favourite part of the house! Having that much room and being so well supplied, we spent a lot of time cooking wonderful meals for us all to enjoy. The whole house was fantastic, we even had the fire roaring a few times. Very peaceful, with the bleating sheep out the front the only noise to be heard! I would definitely recommend this agent and this property without hesitation.